Google Actually Responds by Email

Well, I am certainly surprised. I originally contacted Google through their web site to ask about the banning. I received the typical automatic reply and figured that was that. Then I noticed at the end of the automatic email they mentioned to reply if your question is still unanswered. So I thought it can't hurt any worse to reply to this one, what are they gonna do, double ban me? So I replied. Within 7 days (today), I have received a reply apparently from a real Google employee saying they have passed my message on to their engineering team for further investigation. The plot thickens..